Return Policy

You may return new, unopened items sold and fulfilled by VCS Bookstore within 30 days of delivery for a full refund. Items should be returned in their original product packaging. The costs for shipping will be the responsibility of the purchaser. We will pay the return shipping costs if the return is a result of our error. Please e-mail us at for exact instructions on how to return an item.

NOTE: Any product missing the serial number or UPC code will not be accepted as a return.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Gift certificates are non-refundable.

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